Frequently Asked Questions

Your Questions Answered

Get straightforward, helpful answers to common questions so you can navigate your beauty journey with clarity and simplicity.

Getting Started

  • What happens after I subscribe to BeautySignature?
    You will gain immediate access to your personalized dashboard, featuring active protocols, tailored product recommendations, progress tracking, and additional resources.
  • How many protocols can I access with my membership?
    Your protocol access depends on your tier. Foundation members receive unlimited access to generic protocols, Signature members gain access to exclusive protocols and the interactive dashboard, and higher tiers offer VIP Protocol Optimization.
  • What is the interactive dashboard?
    The interactive dashboard is your personalized skincare command center. It displays your selected protocols, morning and evening routines, supplement recommendations, beauty tools, exclusive content, and a curated shop with all recommended products.

Protocols & Routines

  • Can I change my selected protocols after choosing them?
    Yes! The dashboard features a protocol swap system that enables you to switch between protocols according to your evolving skincare needs and goals.
  • How are morning and evening routines displayed?
    Your dashboard features a two-column layout showing your complete morning routine on the left and evening routine on the right, with step-by-step instructions for each product application.
  • What skin concerns do your protocols address?
    Currently, we offer expertly designed protocols for acne, dark spots, anti-aging, sensitive skin, dullness, sun protection, dry skin (hydration), collagen production, oily skin, and more. Other category concerns, such as hair, smile, and additional features, will be aggregated.​

Dashboard Features

  1. Can I upload my photo to the dashboard?
    Yes! The hero section includes a user photo upload feature, allowing you to personalize your dashboard and track your skincare journey visually.
  2. What are supplement cards, and how do they work? Supplement cards display recommended supplements for your protocols, including timing information (morning/evening/night) and dosage instructions tailored to your specific skincare goals.
  3. How do beauty tool cards work? Beauty tool cards show recommended tools with usage frequency (daily/weekly) and duration guidance, helping you maximize the effectiveness of professional-grade beauty devices.

Shopping & Products

  • How does the unified shop section work? The shop section consolidates all product recommendations from your protocols with integrated affiliate links, making it easy to purchase everything you need in one place.
  • Are the product recommendations personalized? Absolutely. Every product, supplement, and beauty tool recommendation is specifically curated based on your selected protocol.

Technical & Access

  • What happens if I’m not logged in? The VIP dashboard is exclusively for members. If you’re not logged in, you’ll be automatically redirected to the login page to protect your personalized content.
  • Is the dashboard mobile-friendly? Yes! The dashboard is fully responsive and optimized for desktop, tablet, and mobile devices, so you can access your skincare routine anywhere.
  • What is the centered layout design? The dashboard uses a luxurious centered layout (max-width 1400px) that creates an elegant, magazine-style experience focused on your content without overwhelming wide-screen displays.

Content & Resources

  • What exclusive content is available? Your dashboard includes an exclusive content grid featuring premium articles, expert tips, and advanced skincare education available only to VIP members.
  • How are my protocols organized by category? Protocols are organized into 6 solution categories: Skin, Hair, Nails, Eye, Lip, and Smile, making it easy to find comprehensive beauty solutions beyond just skincare.

First-Time Experience

  • What is the Start Here page? The Start Here page introduces you to the dashboard features and explains how to navigate your personalized experience.
  • How do I know which tier I’m subscribed to? Your current tier is displayed prominently on your dashboard, and you can always view tier-specific benefits and upgrade options from your account settings.
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